Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To start a return, you must notify us and get a return address. Please note that if the item is returned without notification and communication within 30 days after it is delivered, the returned parcel will be disposed and the refund will not be initiated.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
Downloadable software products
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org.
1.Products with quality-related issues .
Donnerdeal.com will be responsible for any shipping fees incurred Communicate about the details,and get RMA APPLICATION FORM from our Service Staff when you want to return the products of you order. Then fill the form and print it.
2.Products with no quality-related issues.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
How to Tune
You can use a twelve-frequency tuner or download an App. (Android system app: Gstrings; Apple system app: InsTuner).
Use the wrench to adjust the tension of the string by turning clockwise or counterclockwise to higher or lower notes.
The strings offer a long-lasting, warm, bright and balanced acoustic tone with an expressive, vibrant presence.
The?copper saddle?can provide a more stable sound and avoiding the strings force into the wood.
High-density black gig bag can play a good role in protection so that you can take a performance wherever you want.
In addition, Donner Lyre harp comes with all you need, like extra strings, tuning wrench, user manual, and music scores, etc.
Tonality: Pentatonic mode
The Number of strings: 16 Strings
Resonant Box Material: AAA Solid Mahogany
Dimension: 14.96×10.43×1.18 inches
Unlike other cheap lyre harps, Donner DLH-003 Lyre harp is made by solid mahogany resonance box and carbon steel keys, which makes sure the sound is better. High-density black gig bag is included in the suit so that you can take a performance wherever you want. In addition, Donner Lyre harp come with a wrench, a set of strings, an instruction book.
- 1 x Donner DLH-003 Lyre Harp
- 1 x Donner Lyre string
- 1 x Tuning wrench
- 1 x Gig Bag
- 1 x Instruction book
- 1x Polishing Cloth
- 2 x Picks