Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To start a return, you must notify us and get a return address. Please note that if the item is returned without notification and communication within 30 days after it is delivered, the returned parcel will be disposed and the refund will not be initiated.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
Downloadable software products
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com.
1.Products with quality-related issues .
Donnerdeal.com will be responsible for any shipping fees incurred Communicate about the details,and get RMA APPLICATION FORM from our Service Staff when you want to return the products of you order. Then fill the form and print it.
2.Products with no quality-related issues.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Standard Piano Keyboard
Equipped with 88-key standard piano keyboard, the Donner DEP-10 gives you the feeling and response of a traditional piano, which helps to train your technique and your posture, and gives you the most physical freedom to express yourself creatively. A realistic and dynamic instrument gives you feedback and control that lesser instruments just can't.
High Quality Zinc Alloy Sustain Pedal
Included with this unit is a single sustain pedal, giving you more flexibility and room for creativity with the sounds you make.
Outstanding Tone Quality
Featuring 128 note polyphony, so you never have a voice drop out while you’re playing, and 200 rhythms and 238 premium sound libraries, this digital piano with Full-weighted hammer keys gives you a responsive, versatile, and immersive playing experience.
The 8 sample libraries include: Acoustic Grand Piano, Bright Acoustic Piano, Electric Grand Piano, Chorus Piano, Harpsichord, Vibrating Harp, Church Organ, and Strings Ensemble.
Size : 52.4in x 11.6in x 7.3in (133cm x 29.5cm x18.5cm)
Weight: 19lbs (8.6kg)
Key Material: Plastic & ABS
Pedal Material: Zinc Alloy
- Digital piano X1
- Power adapter X1
- Pedal X1
|Keyboard||Full Weighted||Semi Weighted||Full Weighted||GHS||Semi Weighted|
|Size||56.69*13.78*9.45 in||52.3*11.6*7.2 in||52*11.2*29.9 in||53.5*16.5*32 in||52*11.2*29.9 in|
|Piano cover||/||/||/||Slide cover||/|