SHIPPING Q&A
Affected by the covid-19, the delivery time of orders shipped from US warehouses is extended by about 5-8 working days from the original time, and the delivery time of orders shipped from other warehouses is extended by 10-30 working days from the original time.If you place the order , means agree the rule.
USA WAREHOUSE
We have U.S. warehouse, most of U.S. orders will be shipped from U.S. directly.
30 DAYS GUARANTEE
We accept the 30 days returning.
MORE LOGISTICS CHOICES
We cooperate with DHL, Singapore Post, E-packet, UPS, USPS, EMS, & Royal Mail.
| WEIGHT | UNITED STATES | CANADA & UNITED KINGDOM & FRANCE & GERMANY & OTHER EU COUNTIES / AREAS |
|---|---|---|
| 0KG-0.5KG | FREE | FREE |
| 0.51-1KG | $5 | $8 |
| 1.01KG-2KG | $10 | $15 |
| 2.01-3KG | $15 | $20 |
| 3.01-4KG | $25 | $30 |
| 4.01-5KG | $35 | $40 |
| OVER 5KG | $50 | $60 |
| WEIGHT | AUSTRALIA & NEW ZEALAND | BRAZIL & MEXCIO |
|---|---|---|
| 0KG-0.5KG | FREE | FREE |
| 0.51-1KG | $10 | $12 |
| 1.01KG-2KG | $25 | $25 |
| 2.01-3KG | $40 | $45 |
| 3.01-4KG | $70 | Pls Contact Us |
| 4.01-5KG | $80 | Pls Contact Us |
| WEIGHT | ASIA COUNTRIES/AREAS | OTHER COUNTRIES(EXCEPT REMOTE AREAS) |
|---|---|---|
| 0KG-0.5KG | FREE | FREE |
| 0.51-1KG | $15 | $15 |
| 1.01KG-2KG | $25 | $30 |
| 2.01-3KG | $45 | $50 |
| 3.01-4KG | $75 | $100 |
| OVER 4KG | $100 | $150 |
If there is no specific price above, please contact us for more details. Normally, we will responsible for you if the freight exceeds a little part.
But when the shipping cost exceeds too much, we have the rights to inform you and contact you for the details. (we will try our best to avoid this and ship for you as soon as possible).
We now have warehouse in United States, and United Kingdom. We also have third-party warehouses in Canada, Japan, Germany, Europe, Italy, Spain and France. If you need urgent shipment（3-7 business days） or need to ship oversize products such as guitar, Ukulele, Amps etc, please contact us(donnerdeal@gmail.com) before place the order .
