SHIPPING Q&A

Affected by the covid-19, the delivery time of orders shipped from US warehouses is extended by about 5-8 working days from the original time, and the delivery time of orders shipped from other warehouses is extended by 10-30 working days from the original time.If you place the order , means agree the rule.

Which Country Do You Ship to?
Which Country Do You Ship from?
How Long Can I Receive My Order?
How Much is the Shipping FEE?
Do I Need to Pay the Customs Tax?
How Can I Contact if I Want To Change the Shipping Methods?
Special Situation Reminder(Be Safe)

USA WAREHOUSE

We have U.S. warehouse, most of U.S. orders will be shipped from U.S. directly.

30 DAYS GUARANTEE

We accept the 30 days returning.

MORE LOGISTICS CHOICES

We cooperate with DHL, Singapore Post, E-packet, UPS, USPS, EMS, & Royal Mail.

WEIGHTUNITED STATESCANADA & UNITED KINGDOM & FRANCE & GERMANY & OTHER EU COUNTIES / AREAS
0KG-0.5KGFREEFREE
0.51-1KG$5$8
1.01KG-2KG$10$15
2.01-3KG$15$20
3.01-4KG$25$30
4.01-5KG$35$40
OVER 5KG$50$60
WEIGHTAUSTRALIA & NEW ZEALANDBRAZIL & MEXCIO
0KG-0.5KGFREEFREE
0.51-1KG$10$12
1.01KG-2KG$25$25
2.01-3KG$40$45
3.01-4KG$70Pls Contact Us
4.01-5KG$80Pls Contact Us
WEIGHTASIA COUNTRIES/AREASOTHER COUNTRIES(EXCEPT REMOTE AREAS)
0KG-0.5KGFREEFREE
0.51-1KG$15$15
1.01KG-2KG$25$30
2.01-3KG$45$50
3.01-4KG$75$100
OVER 4KG$100$150

If there is no specific price above, please contact us for more details. Normally, we will responsible for you if the freight exceeds a little part.
But when the shipping cost exceeds too much,  we have the rights to inform you and contact you for the details. (we will try our best to avoid this and ship for you as soon as possible).

We now have warehouse in United States, and United Kingdom. We also have third-party warehouses in Canada, Japan, Germany, Europe, Italy, Spain and France. If you need urgent shipment(3-7 business days) or need to ship oversize products such as guitar, Ukulele, Amps etc, please contact us(donnerdeal@gmail.com) before place the order .